Customer Service Impact

Key Features:

• Built-in customer service impact mapping of alarms generated using only network inventory model without any additional rules
• Real-time alarm displays on graphical views of network elements, circuits, facilities and topologies
• Configuring Alarm Filters
• Configurable Customer, Network and Service Views
• Open APIs and Incident Workflows
• Alarm Enrichment
• Alarm de-duplication
• Customizable Remediation Automation Process Based on Alarms
• Kafka notification queues with configurable delays on notification
• Scalable alarm collection architecture supporting all known protocols
• Legacy to NFV Assurance Ready